• Sales Support Representative

    Job Location(s) US-IL-Downers Grove
    Posted Date 2 weeks ago(4/11/2018 5:46 PM)
    # of Openings
    2
    Affiliate
    CJ Bio America2
    Category
    Other
  • Overview

    CheilJedang (CJ) was founded in 1953 specializing in food products. Since then it has grown into a global lifestyle brand with a business portfolio built around the four sectors - Food & Food Service, Bio & Pharma, Entertainment & Media, and Shopping & Logistics. With over 55,000 employees around the world, CJ Group promotes healthier, happier and convenient living through its many products and services. For more information, please visit www.cjamerica.com.

     

    CJ Bio America is an affiliate of CJ Group. As the market leader in four essential amino acids in animal feed, CJ Bio strives to become the top global bio company, while continuously pursuing competitiveness
    in the areas of functional taste, environmental-friendly materials and alternatives. Today, the division manufactures and supplies a variety of bioscience products, including nucleotides, lysine, threonine, and tryptophan internationally.

    Responsibilities

    Supply Chain
    • Responsible for processing purchase orders and shipping schedules of import materials
    • Communicate with suppliers; review and evaluate supplier contract terms and discount policies
    • Preparing, processing and issuing export bills of lading, and responding to customers inquiries via phone and electronic correspondence
    • Ensure all documentation is accurate and processed in compliance with booking, quality, company, and regulatory standards
    • Coordinate and process documentation to include ocean bills of lading and letters of credit
    • Communicate all issues related to shipment with freight forwarders/shipping lines, factory, warehouse, and customers
    • Communicate with HQ Plant site and customers for all shipment related issues (price, certificate, shipping schedule, commission, AR etc.)
    • Process and coordinate shipper diversions with overseas agents pertaining to export shipments
    • Request customer material creation via MDG software

     

    Sales Operation
    • Process purchase orders for assigned customers
    • Communicate regularly with account managers & customers to ensure forecasts are accurate and up to date
    • Maintain and reconcile inventory with warehouse on SAP to ensure information is current and accurate
    • Verify sales and purchasing expenses are accurate and up to date
    • Complete and submit monthly closing reports for sales, inventory and accounts receivables
    • Correspond with customers daily through various communication methods to ensure customer satisfaction is met. Correspondence may include, but is not limited to e-mail, telephone, fax, etc.
    • Post quality analysis and quality control data as necessary
    • Request customer code & shipping code for both CJ America & CJ Bio America (MDG system)
    • Upload claim data via VOC (SFDC system)
    • Review for the AR and request payment every week and report to HQ and related departments
    • Verify shipping schedules
    • Review and prepare required shipping documents

    Basic Qualifications

    • Bachelor’s degree in Supply Chain Management or a related field
    OR
    • Associate’s degree & 2 years of directly related experience
    OR
    • High School Diploma/GED & 4 years directly related experience

    • Work Schedule: Monday-Friday, 8:30am-5:30pm, unless business needs require additional hours worked
    • Some travel is required for this position
    • Ability to remain in a stationary position up to 85% of shift
    • Ability to ascend/descend stairs if necessary

    Preferred Qualifications

    • Computer skills, i.e. Microsoft office, Excel, SAP
    • Ability to communicate effectively and participate in a continuous improvement culture, including utilizing problem solving skills 
    • Critical thinking, multi-tasking and troubleshooting skills
    • Attention to detail
    • Must be able to maintain confidentiality

    Benefits

    • Health Insurance PPO Packages (competitive 100/70 plan - 100% covered by insurance)
    • Dental + Vision (with generous allowance amount per year)
    • Life Insurance (employee + dependent(s))
    • Short Term and Long Term Disability Leave (short term 100% covered)
    • Health Savings AccountFlexible Spending Account (employee + dependent care)
    • Gym ReimbursementsEmployee
    • Discounts (40% off CJ products & services)
    • 401(k) 5% Match (no vesting period!)
    • Flexible Work Schedule Option
    • Paid Time Off (generous and increases by tier!)
    • Paid Time Off Balance Cash Out Option
    • Paid Family Leave (family care or volunteer trip)
    • Paid Maternity Leave (paid 100% for 12 weeks)
    • Paid Secondary Caregiver Leave (up to 2 weeks)
    • Paid Creative Leave (up to 2 weeks specified on years of service)
    • Paid Holidays (10 ~ 11 days)
    • Talent Sharing Opportunities
    • Employee Club Activities (movie, e-sports, book, sports activity club, etc.)

    Other

    Successful completion of a post-offer, pre-employment criminal background check is required.

    We are an E-Verify participant.

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