CheilJedang (CJ) was founded in 1953 specializing in food products. Since then it has grown into a global lifestyle brand with a business portfolio built around the four sectors - Food & Food Service, Bio & Pharma, Entertainment & Media, and Shopping & Logistics. With over 55,000 employees around the world, CJ Group promotes healthier, happier and convenient living through its many products and services. For more information, please visit www.cjamerica.com.
Bibigo International, is an affiliate of CJ Group, began in 2010, Bibigo features a Korean-style bibimbap bowl. Bibigo offers a fresh and nutritious build-your-own meal experience without sacrificing the bold and uniquely intense flavors of Korean cuisine. Bibigo is expanding rapidly throughout the California region with plans to open multiple locations nationwide. Globally, Bibigo has presence in 5 countries (UK, China, Japan, Indonesia and South Korea). For more information about Bibigo, please visit www.bibigousa.com
Maintain standards and expectations in food quality, guest service, food safety, store cleanliness, and financial performance in assigned restaurants
Achieves and maintains “Operational Excellence”
Responsible for all phases of the restaurants’ performance and decisions for his/her restaurants
Provides clear, consistent communications on a frequent basis with the Restaurant Managers, Operations Manager in HQ.
Builds an effective team of employees through recruiting, training and development with meaningful, timely performance feedback
Partners with the training department to ensure the completion of development plans for restaurant staff
Leads a team of restaurant managers to delivery legendary customer and Bibigo experiences. Spends majority of time in stores observing store environment and operational effectiveness, coaching and developing store managers to achieve business goals.
Builds restaurant manager capability to coach, develop and manage the performance of their direct reports.
Developing strategic and operational plans for the work group, managing execution, and measuring results.
Creates district implementation plans based on trend analysis and local market knowledge to ensure effective execution of company initiatives that achieve both operational excellence and business results. Follows up consistently with team of restaurant managers to ensure accountability plans
Claim support (W/C & Consumer claim)
Policy acceptance – effectively communicate with stores
Solicits customer feedback and proactively researches local markets to understand customer and community.
Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performances
Manages restaurant managers by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve team performance. Manages ongoing performance using performance management tools to support organizational objectives.